Privacy policy.

Effective Date: May 23, 2025

1. Introduction

Welcome to Postcards Around the World, a mobile application developed by Eclater Ecom - Fzco. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, your rights, and how we safeguard your information.

2. Data Collection

a. No Direct Data Collection via the App

We do not collect, store, or access any personal data directly through the app. There is no account creation, login, or personal information requested or saved by us within the app.

b. Apple In-App Purchases

All in-app purchases are handled directly by Apple through the App Store. We do not have access to your payment method, name, or email. Apple acts as the data controller for these transactions, and its data practices are governed by its own privacy policy:

🔗 https://www.apple.com/legal/privacy/

Apple may share aggregated data with us via App Store Connect, such as general location (city or region), app usage statistics, language settings, and device type. This data is not personally identifiable and is used solely to improve app performance.

3. Advertising and Analytics (Outside the App)

We run advertisements for the app on platforms such as TikTok, Facebook, Instagram, and Apple Ads. These services may collect the following types of data:

Device information (e.g., operating system, screen size)

General location (e.g., city or country)

Ad interaction metrics (e.g., clicks or views)

Age or age range (if available)

This data helps us measure marketing effectiveness and optimize our ad campaigns. It is processed by third-party platforms and is not personally identifiable to us.

⚠️ Our app itself does not include third-party advertising SDKs and does not collect ad-related data from users directly.

4. RevenueCat Integration

We use RevenueCat to manage in-app purchases and subscriptions. RevenueCat collects and processes certain data to manage subscriptions and entitlements. This includes:

Purchase History: Information about in-app purchases (e.g., transaction dates, product identifiers)

Identifiers: An anonymous user ID (e.g., $RCAnonymousID) used to track subscription status

Usage Data: Aggregated data about subscription behavior and engagement

RevenueCat does not collect names, emails, or payment card information unless you explicitly provide it. Data is transmitted securely and stored on compliant servers.

For more, see: https://www.revenuecat.com/privacy/

4A. Feedback via Formspree

If you choose to submit feedback via the in-app form, we use Formspree to securely transmit and store the message. The following information is collected:

Feedback message content

App version

iOS version

Device model

We do not request or store personal identifiers such as your name or email address. This feedback is used exclusively to improve app quality and support users. All data is securely transmitted and handled under Formspree’s privacy policy:

🔗 https://formspree.io/legal/privacy-policy

5. Cookies on Our Website

This Privacy Policy applies to both the Postcards Around the World mobile app and its official websites:

- www.eclaterecom.com

- www.postcardsaroundtheworld.com

Our websites use standard cookies to:

- Analyze website traffic

- Manage language and session preferences

- Improve user experience

You can choose to disable cookies in your browser settings, though this may affect some website functionality.

6. Website Platform & Log Data

Our websites are designed and hosted on the Squarespace platform. In providing these services, Squarespace automatically collects certain information, including:

- Your IP address

- Browser type and version

- Pages you visit and time spent on those pages

- Date and time of your visit

- Referring URL

Squarespace uses these logs to operate, maintain, and improve its platform. We also use aggregated log data to monitor site performance, diagnose technical issues, and enhance your experience. For more on Squarespace’s own privacy practices, please see https://www.squarespace.com/privacy.

7. Data Sharing

We do not sell or share your personal data. We only share limited, necessary information with trusted third-party service providers (e.g., Apple, RevenueCat, Formspree) who act as data processors under applicable laws. These partners operate under their own privacy policies and are contractually bound to safeguard your data.

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information, please contact us and we will delete it promptly.

9. Your Rights

Depending on your jurisdiction (e.g., EU, UK, California), you may have the following rights:

To know what data is collected and for what purpose

To request access, correction, or deletion of your data

To object to certain processing (e.g., analytics or marketing)

To lodge a complaint with a data protection authority

To exercise your rights, contact us at:

📧 support@eclaterecom.com

10. Legal Basis for Processing

We rely on the following legal bases to process data:

Legitimate interest – to improve the app and ensure functionality

Performance of a contract – to deliver paid features and manage subscriptions

User consent – for optional feedback or cookie-based website interactions

We do not engage in tracking or cross-app advertising.

11. Contact Information

Eclater Ecom - Fzco

📧 Email: support@eclaterecom.com

🌍 Website: www.eclaterecom.com

12. Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be posted in the app and on our website, with the revised effective date.

Last updated: May 23, 2025